Our Services

Mid-Island Medical accepts Medicare and Medicaid. We are also a preferred provider for most health insurance companies in the region. In cases of non participating insurance companies, we will make every effort to assist you in submitting a claim to ensure the advantage of taking whatever benefits may be available to you. Our specially trained customer service specialists are available to answer all of your questions and process your claims directly with insurance on the patient's behalf, resulting in little or no out-of pocket expense or inconvenience for the family. (excludes co-pays, deductibles, denials, or not participating insurance companies)

Other services we provide include:

  • Fall Assessments
  • Home Safety Assessments
  • Satisfaction Surveys
  • Clear written product instructions to you and/or your caregiver
  • In home demonstration of safe equipment use
  • Same/Next Day delivery
  • 24 hour emergency service
  • Joint Commission accreditation (since 1998)
  • Certified post-mastectomy female fitters
  • On-going preventative maintenance with follow up visits as needed
  • Company truck delivery in Nassau, Suffolk and Queens
  • Worldwide delivery available via USPS, UPS or FEDEX
  • Benefit claim submission for primary and secondary insurances
  • Loaner equipment available for repairs/maintenance
  • Promotion of proper infection control for techniques
  • Retail Showroom with hundreds of products in stock
  • Full Time Registered Nurse on staff
  • Experienced customer service specialists
  • Bilingual staff members in Spanish and French

Mid-Island Medical Supply Co. is proud to be designated as a Center of Excellence by BSN Medical (Jobst) for custom surgical compression garments and works with local wound care centers in fitting and measuring patients with chronic wounds and Lymphedema issues to improve their quality of life and health in general. Mid-Island Medical Supply Co. has been the recipient of the esteemed Conrad Award for Precision for many years in a row.